About FAQs
We know you have questions about Healing Hands, Dr. Cao, and what to expect. This page answers the questions we hear most from new patients.
Still have questions?
We're here to help. Give us a call - our team is happy to answer your questions.
About the Practice
How long has Healing Hands been in Worcester?
Healing Hands Chiropractic & Weight Loss Clinic has proudly served the Worcester community for over 20 years, helping patients feel better, move better, and live well.
Is this a large clinic or a smaller practice?
We're a small, doctor-led practice. Dr. Cao personally sees every patient and designs every plan. You won't be passed between providers or treated like a number.
Do you speak Vietnamese?
Yes. Dr. Cao is fluent in Vietnamese and proudly serves Worcester's Vietnamese-speaking community. Please let us know when you book so we can prepare.
What services do you offer?
Chiropractic care, auto accident care, therapeutic massage, doctor-guided weight loss (ChiroThin and GLP), and body contouring. See all services.
New Patient Logistics
How do I schedule my first appointment?
Call (508) 752-5150 or use the Request a Consultation button on any page. We'll find a time that works and confirm what to bring.
What should I bring to my first visit?
A photo ID, your insurance card if you have one, and a list of any relevant medications. Wear something you can move comfortably in.
Do I need a referral from my doctor?
In most cases, no. Some insurance plans require one; we'll check when you call and let you know.
How long will my first visit take?
Your first visit takes 45-60 minutes. We use that time to listen, examine, and design a plan together. Follow-up visits are typically shorter.
Do you offer early morning or evening appointments?
Yes. We offer early morning appointments on weekdays to fit around work schedules. Call us to find a time that works.
Is parking available?
Yes - free, on-site parking is available at 364 Burncoat Street.
About Chiropractic Care
What is chiropractic care?
Chiropractic is natural, hands-on care for the spine, joints, and nervous system. The goal is to reduce pain, restore movement, and support your body's ability to heal.
Does chiropractic hurt?
Adjustments are generally comfortable for most patients. Some people feel mild soreness for a day, similar to after a good workout. Dr. Cao adjusts technique to your comfort.
How many visits will I need?
It depends on your situation. Dr. Cao will give you an honest care plan after your first visit. Some patients feel meaningful relief within a few visits; others benefit from a longer course of care.
Do I need to come in forever?
No. Once you reach your goals, many patients choose periodic maintenance visits, similar to a dental cleaning. It's optional and entirely your call.
Do you treat children?
Yes. We use gentle, age-appropriate techniques. A parent or guardian is always welcome in the room.
Do you treat pregnant patients?
Yes. Dr. Cao uses pregnancy-safe techniques and adjusts positioning for comfort through every trimester.
Insurance & Payment
Do you accept insurance?
Yes. We accept most major insurance plans for chiropractic care. Weight loss programs and body contouring services are typically self-pay, though HSA and FSA funds are often eligible.
What payment methods do you accept?
Cash, check, all major credit cards, and HSA / FSA cards. We'll review your options at your first visit so there are no surprises.
For full details, see our Insurance & Payment Options page.
General Health Questions
Can chiropractic care help with weight loss?
Chiropractic alone isn't a weight loss treatment, but it can support a weight loss plan by helping you move more comfortably, reduce pain, and stay consistent with activity. Dr. Cao often coordinates chiropractic care alongside one of our weight loss programs.
What's the difference between the weight loss programs you offer?
We offer three doctor-guided paths: ChiroThin (natural, no medication), GLP Weight Loss (medical, GLP-1 medications with coaching), and Body Contouring (non-surgical shaping). Each one has different goals, timelines, and best-fit patients.
See Weight Loss FAQs for program-specific questions.
Didn't see your question?
We're here to help. Call or request a no-cost consultation. No pressure.