Your First Visit

Your First Visit: What to Expect

We want you to feel comfortable and confident from the moment you walk through our door.

Your first visit is all about getting to know you, understanding your goals, and creating a plan that's right for you.

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A patient being warmly greeted at the front desk of Healing Hands in Worcester

Before You Arrive: What to Bring

A little preparation helps us make the most of your time together.

Insurance & Payment Information

HSA/FSA card for eligible services, CareCredit, major credit cards, and a flexible self-pay option.

Medications & History

List of current medications and any relevant health history.

Prior Imaging

Any X-rays, MRIs, or other imaging related to your condition (if available).

Comfortable Clothing

Loose-fitting, comfortable clothing is recommended for evaluations.

Arrive a Few Minutes Early

Plan to arrive 10-15 minutes early to complete new patient paperwork.

You may be able to complete your new patient forms in advance. Ask us when you schedule.

What Dr. Cao will assess.

Dr. Cao looks at the whole picture - not just where it hurts. Her assessment helps identify the root cause of your symptoms so we can create the most effective plan.

Spinal Alignment & Posture

Range of Motion

Areas of Pain, Tension, or Restriction

Neurological & Orthopedic Considerations

Health History, Lifestyle & Your Goals

First Visit

First visits typically take 45-60 minutes.

This allows time for a thorough assessment, explanation, and - if appropriate - your first treatment.

Follow-Up Visits

Follow-up visits are typically 20-30 minutes.

We do our best to run on time and respect your schedule.

ChiroThin (Natural Weight Loss)

Your first visit focuses on your health history, lifestyle, and weight loss goals. Dr. Cao will explain how the ChiroThin program works and determine if it's the right fit for you.

GLP Weight Loss

You'll start with a brief qualification call with our office. If you're a good fit, you'll have a 10-minute consultation with Dr. Cao before beginning the program with our partner medical group.

Body Contouring

Your first visit includes a brief assessment of your goals and areas of concern, plus a discussion of the best plan for you.